Stuart has heard the same story more times than he can count. A homeowner calls because a spring snapped or an opener stopped responding, a technician from a large national service company shows up, replaces the one broken part, collects the check, and is gone in twenty minutes. Six months later, the door is making a new noise. A cable is fraying.
More Than a Repair Call: How Butler's Go-To Garage Door Company Thinks About the Long Game
Stuart has heard the same story more times than he can count. A homeowner calls because a spring snapped or an opener stopped responding, a technician from a large national service company shows up, replaces the one broken part, collects the check, and is gone in twenty minutes. Six months later, the door is making a new noise. A cable is fraying.